Return and Exchange Policy
Disclaimer: 1. Colour and print may slightly vary due to screen settings and natural fabric variations.
2. No Return/ No exchange on clearance sale styles
At The Little emporio, we ensure the best quality for your little ones! However, if you receive an incorrect or damaged item or need a size exchange, we’re here to help.
RETURN POLICY
We accept returns only in cases where you have received an incorrect or damaged/defective product. If you wish to return an item, please raise a request within 5 days of delivery. The product must be unused, unwashed, and in its original condition, with all tags and packaging should be intact.
To initiate a return, fill out the necessary details, and create a return request. You can also contact our Customer Care team via email at Littleemporio27@gmail.com or WhatsApp at 9971783109
If the item is damaged or incorrect, kindly share clear photos/videos of the product and packaging for verification. Once approved, we will arrange a pick-up and process the return accordingly.
Mandatory: Please share return item/items packing video with us to initiate return of the product.
Kindly note shipping charge of ₹99 will apply for returns across India.
Refunds for approved returns will be processed within 7-12 working days after we receive and complete the quality check (QC) of the returned item.
EXCHANGE POLICY
Exchanges are available only for size issues or quality concerns. If you need to exchange an item for a different size, you must raise a request within 5 days of delivery. The product must be unused, unwashed, and in its original condition, with all tags and packaging intact.
Mandatory: Please share exchange item/items packing video with us to initiate return of the product.
Once your request is approved, we will arrange for the item to be picked up and replaced with the exchanged one.
Exchanges will be completed within 10–12 days from the date of pick-up, subject to successful quality check and availability of the requested size/product.
Please note that we do not offer exchanges on personalized/customized products, sales or discounted items, accessories, or purchases from partner stores or other marketplaces. Any item that does not meet our exchange conditions will be sent back to the customer.
Note: only one time return/ exchange for all products